Shipping & Delivery
How long will it take to receive my order?
We aim to despatch your order within 1-2 working days. It will be shipped using standard delivery formats which take between 2-5 working days days to arrive (UK) and 7-10 working days (non-uk). We do offer rush shipping if you need your order quicker.
How much is shipping?
Please refer to the table below for shipping costs:
Do I get a tracking number with my order?
UK Orders: Do not receive a tracking number with your order unless you have asked for rush shipping. This is because we aim to cut the costs of postage where possible which benefits you, the customer.
International Orders: You will receive an email from us once your order is fulfilled that will contain full details of your shipment, including your tracking number. You can then track your order via the link given on our despatch email.
I need my order quickly, can I purchase rush shipping?
We offer rush shipping for those who wish to have their order quickly, please email us at firstname.lastname@example.org as soon as possible so we can discuss your requirements.
Can I amend an existing order?
You are able to amend an existing order providing that it has not already been processed and fulfilled. Please email email@example.com as soon as possible stating that you want to amend the order. We will then cancel your existing order which leaves you to place a new one that you can add additional items to.
Please note: The indicated transit times above are calculated from the date your order is dispatched not from the date you placed your order. These transit times do not allow for delays due to exceptions such as bad weather, road accidents, high volume during peak holiday seasons such as Easter and Christmas.... If you need your package to arrive by a certain date, please be aware of our order processing times/shipping times and remember to order well in advance especially during holiday seasons. We can not be held responsible for delays caused by any exceptions as these are out of our control.